CASE1

Case: What is was really like working as an Abercrombie model?

Key points and challenges

• Problems with recruiting and selecting processes
• Risk damaging the company's image
• Recruiting: Ask random good-looking people in the mall
• Selecting: No interview

Solutions:

Recuiting process:

• Post job advertisement with clear job description on social media, news paper or magazines
• Use recruitment services/ companies (e.g. Monster)
• Applicant-centered approach: treat job applicants like customers

Selection process:

• Change the requirements (focus on the attitude and personality instead of appearance)
• Proper application forms with attachments (letters of recommendation, certificates)
• Personality, ability, honesty tests
• Interviews

News related to the case:

1. To land a job at Facebook, one employee had 17 rounds of interviews.

Source: LINK

2. Why one CEO insists on interviewing at 6:30 am?

Source: LINK